Louise Robb Associates

Our process

Step 1   A free-of-charge initial meeting to discuss the proposed intervention; the output of this is a scoping document that covers:

• Our shared understanding of the needs for the intervention, whether it be training, facilitation, mentoring or mediation. We focus on understanding your issues from your point of view

• An outline of the product focus, defining the scope of work

• Details of the needs of the people involved, clarifying expectations

• Practical details - the nuts & bolts

• The what, how and why, also pre-work and group focus

• Timescales and costs

• Terms and conditions

Step 2   At this point you, the client, can make a more informed decision about the intervention we have worked on together and decide the next step.