The Louise Robb Associates Process
The steps of our contracting process
1 A free-of-charge initial meeting to discuss the intervention proposed, the output of this being a scoping document covering:
• Our shared understanding of the needs for the intervention of training, facilitation, mentoring or mediation. Understanding your issues from your point of view
• An outline of the product focus, defining the scope of work
• Details of the needs of the people involved, clarifying expectations
• Practical details, the nuts & bolts
• The what, how and why, also pre-work and group focus
• Timescales and costs
• Terms and conditions
2 At this point the client can make a more informed decision about the intervention we have worked on together and decide to move to the next step.